SUPPORT

Unless you are already in the 3D printing industry, additive manufacturing can present a very steep learning curve. For many who feel the need to realize an immediate return on their investment, that learning curve can prove daunting.

i3D’s support efforts are in place to help reduce the impact of the curve. Here’s what we offer:

CONTINUAL PRODUCT SUPPORT

A few years ago, we happened upon the cartoon to the left. It is certainly funny, but even the most seasoned engineers and technicians can sympathize with its base sentiment.

It may seem a little cliche but we are here to tell you that….

You are never alone.

Integrating additive technologies into your organization may be a must, but that doesn’t mean it will be easy. And that’s why we are here to help. Whether you are having trouble installing and initiating software or hardware, working through a jam, or having trouble with a design or settings, at i3D we almost prefer the question we can’t answer right away to the question we can.

Why? Because it pushes us to dig a little deeper to help you achieve resolution.

Without a time limit. We will work with you for as long as you need us to.

TUTORIALS

i3D is working to implement digital technologies that will allow us to to offer tutorials and assistance

IMPROVING OUR PRODUCT SELECTION

In an industry constantly in motion, it is important that we not only stay apprised of developments, but also offer the best and most viable product selection we can. There are a number of criteria we look at including quality, ease of use, support, and pricing.

BLOG AND NEWSLETTER

The ‘Inform’ Newsletter and our blog are two mediums we use to keep you informed about what is happening in the 3D printing world.

Would you like to hear more about that? i3D offers introductory tutorials for academic staff so your students can stay on the cutting edge. We tailor tutorial content to be responsive to your needs right now. What would you like your staff to know?

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